71 D·engage Reviews
Overall Review Sentiment for D·engage
Log in to view review sentiment.
Dengage has enabled us to take on spot decisions with the availability of live customer reporting. From customer segmentation to churning it has become way easier as compared to other alternate available in the market.
Another great thing about dengage is it's customisation. We are an asset management company and our KPIs differ then an e-commerce company. Dengage did not only modified the dashboard as per our requirement but also tracking KPIs as to our customized requirement.
Also Dengage capability of integration with most of the data platform and software made it convenient for us to connect. Review collected by and hosted on G2.com.
There is nothing that I dislike about dengage. However certain things can be worked upon. Most of the pre defined reports could be worked upon by enhancing them further. It should have multiple KPIs to be able to compare it to.
Another thing that could be worked upon is the limited availability of templates. Review collected by and hosted on G2.com.
is a very powerful automation tool with advanced segmentation and marketing capabilities. What we appreciate most is the ability to run complex SQL logics to create segments and nuance our communication - all from one place.
The support team is responsive and helpful, always guiding us in optimizing our campaigns. It’s a great tool for brands looking to scale their sales/engagement while maintaining personalization and control.
The entire integration process was very easy and seamless.
For whatsapp I would recommend to use your own WhatsApp APIs with dengage instead of Karix.
It requires a separate person to manage this on a daily basis. Review collected by and hosted on G2.com.
the interface a little complex, it should have guided navigations Review collected by and hosted on G2.com.
We've had a fantastic experience using d.engage as our CRM platform for emails and web push notifications. The platform is incredibly user-friendly, making it easy to create and manage email and push notification flows. Tracking results and analyzing data is also straightforward, allowing us to optimize our campaigns efficiently.
One of the standout features is how smoothly we can manage our data and create detailed customer segments. This has significantly improved our targeting efforts. On top of that, the support team is always responsive and highly efficient, resolving any issues quickly and providing guidance when needed. Overall, d.engage has been a reliable, robust solution for all our CRM needs. Review collected by and hosted on G2.com.
Recently, there was an auto update of data which automatically reduced our list of reachable web push audience without any notification. A notification should be sent in any such instance. Review collected by and hosted on G2.com.
D-engage's fast customer support team ensures that any problems are resolved very quickly.
With easy integration tools, we don't need to put a lot of effort to activate features in our application.
Thanks to its user-friendly and intuitive interface, our team members can easily create campaigns.
We can ensure the security of our system with 2FA security measures. Review collected by and hosted on G2.com.
Doing 2FA verification every day :) Even though it protects us, you need to verify for a few minutes every day. Review collected by and hosted on G2.com.
What I appreciate most about Dengage is how well the platform handles large volumes of data being exported and imported. The export process is quite fast, allowing us to move a substantial amount of information in a timely manner. Additionally, and perhaps most importantly, is Dengage’s technical team. They are outstanding professionals with deep knowledge of the platform. They are experts who not only provide flexibility and customization in delivering business solutions but are also readily available to develop and offer creative solutions to our problems, no matter how unique they may be Review collected by and hosted on G2.com.
What I like least about Dengage is the availability for some core functionalities. There have been instances where we encountered issues with campaigns, but the notifications we receive about the problem are not detailed enough. This slows down our ability to identify and resolve issues, even when they are not caused by the platform itself but perhaps by our own misuse. The tool doesn't clearly indicate the exact issue, which delays the resolution process Review collected by and hosted on G2.com.
We benefit from Dengage's rich platform & expertise for both our operational and strategic communications.
As a LIVE & interactive wellbeing platform, instant communication with our users & instructors are crucial for our operation, Dengage never fails us on that!
And for more long term and strategic marketing communications, they offer the best journeys, easy to implement even for our not expert tech-savy marketers...
We use Dengage super frequently, for almost every communications touchpoint and measure a great increase in our overall brand value thanks to their service & support. Review collected by and hosted on G2.com.
We use Dengage for almost 4 years now, so we know the older versions of the product as well. At the beginning it was not this easy for marketers to use on their own but since the beginning of 2024, with the new UX version, this issue was also fixed. Review collected by and hosted on G2.com.
D-Engage is a great email, SMS, and push notifications tool. It’s easy to use, and we can segment our users and run A/B tests with no issues. The email builder is perfect—it’s simple and helps create great-looking emails. Their support team is also very helpful and quick to respond. Review collected by and hosted on G2.com.
The WhatsApp integration could be better. Since many of our customers now prefer WhatsApp as their main communication channel, having more advanced features would make D·engage even more useful. Review collected by and hosted on G2.com.
It's really easy to use. The platform is very intuitive and in just a few weeks you'll be able to create your own communications strategy from scratch. Review collected by and hosted on G2.com.
The reporting options available on the platform are of little or no help in managing and adjusting the CRM strategy, they are very shallow and there is little or no choice of really effective filters and graphs.
The platform presents bugs with a given frequency and new features of the platform are rarely informed in advance, so that we can anticipate any adjustments to the strategy for sending communications. Review collected by and hosted on G2.com.
De-engage is an exceptional email marketing platform! Its customization options for emails and push notifications are fantastic, allowing for highly targeted campaigns that truly engage the audience.
The segmentation features are top-notch, offering precise audience targeting based on various behaviors and preferences.
Plus, integrating different CMS platforms is incredibly smooth and straightforward, making the setup process a breeze. It's a powerful tool for businesses looking to elevate their email marketing strategies and drive better results Review collected by and hosted on G2.com.
I only recommend the auto-save Option for customized content. Review collected by and hosted on G2.com.
